Privacy Policy

Privacy Policy
Boys & Girls Club of Henderson County

Last updated: 03/20/2025

Who We Are

Our website address is: https://bgchendersonco.org.

The Boys & Girls Club of Henderson County is committed to protecting the privacy of our members, parents, donors, volunteers, and visitors. This Privacy Policy explains how we collect, use, and share personal information through our website and offline activities.

Information We Collect

Personal Information:
We may collect names, addresses, phone numbers, email addresses, birthdates, and payment details provided voluntarily by parents, guardians, donors, volunteers, or members during registration, donations, event participation, or other interactions.

Website Usage Information:
Our website automatically collects data such as IP addresses, browser types, device information, pages visited, and the time spent on our site to improve user experience.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Information

We use collected information to:

  • Manage Club memberships and activities.
  • Communicate with members, families, donors, and volunteers.
  • Process donations and manage fundraising activities.
  • Provide and improve our programs and services.
  • Respond to inquiries and provide customer service.

Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information:

  • With trusted third-party service providers who assist us with website management, payment processing, communication services, and data storage.
  • To comply with legal obligations or respond to lawful requests from authorities.
  • To protect the safety and security of our Club, members, staff, or the community.

We do not give, sell or rent personal information to third parties for marketing purposes.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.Otherwise your data is not sent to any outside agencies or third parties. 

Your Privacy Choices

  • Opting Out: You may opt-out of receiving emails, newsletters, or fundraising communications by following the instructions provided in those communications or contacting us directly.
  • Updating Information: Parents, guardians, donors, and volunteers may update personal information by contacting the Club directly.

Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. We use secure systems and require that third-party partners follow strict confidentiality and data protection guidelines.

Children’s Privacy

Protecting children’s privacy is our priority. We only collect personal information about children with parental or guardian consent necessary for Club membership and activities.

Changes to this Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “last updated” date. We encourage visitors to review our Privacy Policy periodically.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Boys & Girls Club of Henderson County
1304 Ashe Street, Hendersonville, NC 28792
Phone: (828) 693-9444
Email: info@bgchendersonco.org